MEMBERSHIPS CAN BE TERMINATED BY THEATER EXTRAS DUE TO VIOLATION OF ANY OF THESE TERMS AND CONDITIONS WITHOUT REFUND.
Theater Extras will automatically renew your membership and charge the appropriate fee to your account credit card on the membership anniversary date.
Members are entitled to cancel their membership prior to renewal date via email.
Members can also cancel auto renewal by going to My Account, then clicking on Membership, the clicking link to opt out of renewal.
Members must be at least 18 years of age.
The number of available memberships is limited and subject to availability.
The number of available tickets is limited and subject to availability.
The cost of an annual Theater Extras Membership is $99 for a two-ticket plan and $175 for a four-ticket plan.
For each ticket reserved, members are required to pay a service fee of $5.00 per ticket.
On occasion, discounted tickets will be offered for select events and the discounted ticket price will be clearly delineated in the show's description.
The discounted ticket price will already include the Theater Extras processing fee.
All Theater Extras members must dress appropriately and conduct themselves as if they were regular ticket purchasers.
Theater Extras personnel and venue management reserves the right to refuse tickets for inappropriate dress or conduct before and during a show, which may result in membership being immediately revoked without refund.
Theater Extras members who reserve tickets must personally pick up their tickets at the box office or designated pick-up location, unless otherwise noted. Offerings are available to Theater Extras members only.
Theater Extras memberships are NON-TRANSFERABLE.
Misuse of membership will result in immediate cancellation of membership without refund.
Members failing to pick up tickets will not be issued refunds and will be penalized $25.00 per ticket.
If you cancel a reservation with less than seven hours until showtime, you will be charged a $15.00 per ticket penalty.
If you cancel tickets to a show with less than three hours to go until showtime, you will be charged a $20.00 per ticket cancellation penalty.
Tickets are distributed in the orchestra, loge, mezzanine and balcony at the discretion of the box office manager, and should not be challenged or questioned.
A member may not reserve more than one production per show time.
Members must claim their tickets at least 30 minutes before show time, and sometimes up to 90 minutes before a production starts.
Under all circumstances, ticket distribution is at the discretion of the box office, venue producer or manager.
Should a theater or venue be unable to honor a Theater Extras ticket reservation, we ask members to fully cooperate with the theater and directly inform Theater Extras immediately.
We will immediately credit your account and you will be entitled to receive 2 tickets without a reservation fee.
If you fail to pick up tickets for a reserved performance without prior notification, your credit card will be assessed a $25.00 per ticket penalty. ALL PROCESSING FEES ARE NON-REFUNDABLE unless the show is cancelled.
Resale of tickets is strictly prohibited by law and will result in immediate revocation of membership without a refund.
Theater Extras is not responsible for any injury or accident that occurs at the theater or venue for which tickets were issued.
Any incident should be reported directly to the venue manager immediately.
Members must never discuss Theater Extras at a box office or inside a theater or venue.
Remember Theater Extras members are receiving complimentary tickets, while other people are paying full-price or close to face value.
The theaters rely on full priced tickets to keep their productions running.
The membership fees currently being charged are subject to increase at the discretion of Theater Extras management.
There is a 20-day money back guarantee from the date you register with Theater Extras.
To cancel your membership you must email us at firstname.lastname@example.org.
Cancellation of membership will result in a full refund less a $25.00 cancellation fee.
This is provided that the service has not been used.
Receiving a complimentary ticket is a privilege, not entitlement.